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Upgrading keeps older voicegrams longer
When you move to a bigger plan, messages you already received get the longer storage window straight away.
Extending the window only ever moves an expiry later, so downgrading, renewing, or repeating an upgrade never shortens an existing recording's window and never turns an unlimited window back into a fixed one. Any expiry warning already sent about an extended recording is cleared, since it no longer describes what will happen. Storage today runs 30 days on Free, 90 days on Starter, a year on Pro, and unlimited on Business and Enterprise.
Ricardo Lopez
Founder & CEO